Ready to craft your dream piece?
At Durham Rose, we prioritise educating our clients to ensure they're well-prepared for their bespoke jewellery journey. While our expert designers are available for questions during design sessions and process, we've also gathered a treasure of knowledge to empower our clients with every element of the ring.
We are dedicated to providing our clients with the utmost value, with a strong emphasis on transparency in every aspect of the ring. We'll collaborate to turn your vision into reality while aligning it with your specified budget. If you already have a design in mind, feel free to request a swift and tailored quote to get the process started.
Curious about the world of bespoke jewellery? We've got you covered! Unravel the secrets, discover the process, and find answers to all your burning questions. From crafting the perfect engagement ring to decoding gemstone choices, our blogs are your go-to guide for all things bespoke.
As a bespoke jewellery brand, Durham Rose is dedicated to offering a comprehensive suite of services that cater to all your jewellery needs. We strive to provide an unparalleled, unique experience by ensuring you have access to all necessary services under one roof. Our commitment to excellence makes us your trusted one-stop shop for all jewellery-related services, ensuring that every aspect of your journey with Durham Rose is exceptional and memorable.
Final Payment:
Remaining Balance
The remaining balance is due upon completion of your piece, either before or on collection or prior to delivery.
Manufacturing Stage:
50% Payment
After youโve approved the design, a 50% payment is required to begin production. This allows us to source materials and start crafting your unique piece.
Design Refinement:
ยฃ180 Deposit
Once weโve explored your vision, a ยฃ180 payment is required to refine and finalise your model, ensuring every detail aligns with your specifications. This will be credited from your final invoice.
Initial Design Session:
Complimentary
Your journey begins with a no-obligation design consultation, where we discuss your ideas, inspirations, and preferences to start shaping your bespoke piece.
We believe in making the bespoke jewellery journey as seamless and stress-free as possible. Our structured payment process ensures clarity at every stage, allowing you to plan confidently while we bring your vision to life.
2. PayPal
For added convenience and security, we also accept payments via PayPal. This option allows you to complete your transaction quickly using your PayPal account, without needing to enter card details directly.
If you prefer to pay via bank transfer, we offer this option for secure and direct payments. Bank transfers can be ideal for larger transactions and international payments. Please contact us for our bank details and to ensure smooth processing of your payment.
1. Credit and Debit Cards
We accept all major credit and debit cards, including Visa, MasterCard, and American Express. Card payments provide a quick and convenient way to complete your purchase, allowing for immediate processing. All transactions are securely encrypted through our trusted payment gateway, ensuring your personal and financial information remains protected.
Secure, and Convenient Payment Options
At Durham Rose, we recognise that purchasing a bespoke piece of jewellery is a special and meaningful investment. Thatโs why we offer a variety of secure, convenient, and flexible payment methods to suit your needs. Below, youโll find an overview of the available options, allowing you to choose the one that works best for you.
How to pay for your bespoke piece
Will I incur any additional transfer fees on top of my payment?
No, there are no additional transfer fees for bank payments when you make a payment to us. The full amount you transfer will be received by us without any deductions. If you have any concerns or need further assistance, please feel free to contact our team.
Do you accept cash payments?
Unfortunately, we do not accept cash payments. We only offer online payment options for your convenience.
What should I do if my payment is declined?
If your payment is declined twice, we recommend trying a different card or contacting your bank to resolve the issue. If you need further assistance, please feel free to reach out to us.
+44 (0) 208 1440035
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